What a working day
My morning started out at 5:40am with the alarm followed by the snooze key… three times. After I finally decided to get up at 5:55am, I had a nice bowl of “organic” cereal. After this, I packed my stuff and was off to work at the Help Desk. I arrived there about 6:40am. I like being there a bit early, as I can setup my workstation and that way I can be ready by 7:00am when the Help Desk officially opens.
I was at the Help Desk until about 9:58am, which is when I got ready to go to class. Right before going to class I had my official term review. An excerpt from the review reads as follows:
Besides improving in regards of punctuality, we recommend that Ryan continue to review his resources and work with supervisors in order to expand his Help Desk specific troubleshooting abilities further and become more familiar with Help Desk resources.
I left out the good parts, because they are already good, I just wanted a small reminder to see what I still need to work on. The big things: Set two alarms as I was late twice! Use the resources BEFORE asking a question, even though asking is faster. Both make sense and I will definitely work on those.
Now, back to 10:00am. I arrived at my programming class and received my two last programs… one A and one A+. I’m very pleased with those grades, especially as one of the programs was one of the hardest programs to this day — for me anyway. After I picked up my two programs and was caught up with everything else, I was free to go back to the Help Desk.
I arrived back at the Help Desk at 10:30am and had to take my term assessment from the Help Desk. 10 questions about what I should know by now. I think I got most of them.
At 10:59am I clocked out and now I was headed towards Air, Land, and Sea, to continue on improving the quote request form. Very complex stuff we got there, especially because quote request form is very “conditional” as in… if user chooses this, present these questions. From these questions, if they choose this, present these set of choices. If choice “A” is selected, perform these actions… and so forth. Lots of logic there. So we’re trying to figure out the best way to code it and present it to the user.
At 5:15pm I was driving towards Micro Center. I had to return a product, well, more or less exchange it for something else. I also picked up a free flash drive with the coupon from the mail. They also had Micro Center mugs at the front door, so I grabbed one of them as well. Micro Center is really nice. They 15x the selection of Best Buy and their personnel is very personable and forthcoming. That would be a nice place to work, especially because its surrounded by customers who need help followed aisles and aisles of potential solutions to their problems.
At 6:00pm I was finally driving home. I didn’t get caught up in traffic all that much. It was extremely cold today by the way. I feel like year after year I feel colder. I used to love the cold. I’d keep my windows open at night, but now, that’s unthinkable. I’m turning into a summer person!
Overall, this was a very eventful day and I can’t wait for Friday, when I’m off again, because then I get to work on my Web site again! ‘Till then!






It’s so beautiful outside today – 78.9 °F. I’m sitting here in the sun with a cup of Khaldi’s coffee, Norah Jones playing in the background, and I’m coding my homework for my DHTML class on my laptop. This is a perfect Sunday. I haven’t been this relaxed in a while. I even got all my laundry done. Later I’m gonna clean up a bit and then go to dinner with a friend. This is why we work so hard, so we can enjoy days like this. I wish I could do this every week. -R